I succumbed.

Today I received yet another piece of shoddy service from a small business. It broke the last straw of a long line of terrible service. So I tweeted a criticism of them and named the company – Night Owl Creations, the guys who did my SA Flag car wrap.I generally prefer not to berate small businesses for their short-comings. I’m a small business owner and know that we need every opportunity we can get to succeed. But man alive! It has been non-stop drama from these palookas since the time I needed to book my car in to get the vinyl applied. Now that it is time to remove it (which is part of the package with them), they have not been able to come right. Excuses, excuses. So, I have named and shamed. I feel better. But I am still inconvenienced by their service ineptitude.

Edit: after some digging around, I see that Night Owl is using my car as part of their portfolio. Tsk. Tsk.
Post-edit 11/08/2010: Night Owl were meant to come and remove my vinyl wrap today. They failed to arrive. I lost my temper. They told me to shove the work up my arse, literally. I refuse to now let them touch my car. Abusive people they are. Understand basic service and reliability, they don’t. Miffed, I am.